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Support & FAQ

  • Q:

    What can you find with using search engine? And how to search?

    A:

    The search box has the part number and knowledge classification. At present, most of the material numbers that our company provided can be searched in the search bar, and the website system defaults to the part number search. If you search by knowledge,then news information, product knowledge, brand content, industry applications, company information, etc. are all searchable.

  • Q:

    What can you do if you didn't find what you want?

    A:

    Please kindly contact us directly, our team will offer you more details on products and services.

  • Q:

    How to get the samples?

    A:

    Please contact us directly for sample application. We will answer you within 1-3 working days.

  • Q:

    How to get the services for rental equipment?

    A:

    DB FASTENERS can provide you the services of rental tools and equipment as well as technical on-site training support. Please contact us directly if you need this service.

  • Q:

    Why do we keeping update this website

    A:

    Firstly, we hope to have platform that can let our customer know more about our products and services. Secondly, we want to set up a knowledge-based website that can better serve our customers.